Refund Policy


Online Courses:

BEST will consider a partial or full refund of any non-expired, incomplete course upon request. BEST reserves the right to either approve or deny a requested refund. Once the refund has been issued, any incomplete courses cannot be reinstated.


BEST will NOT issue refunds for expired courses.


Course Expiration:

In order to ensure course content is both current and compliant, course availability is for 6 (six) months from the date of purchase.



Self-Study Courses:

Are good for one year from date of purchase. After the one year you have the option to purchase an examination for an extra fee of $25.00. Courses are not refundable, we reserve the right to grant a school credit to an individual whom was not completely satisfied with their order and has not tested and/or received credit.


Note: The book must be in original form when returned. Any book that has been written in or is not resalable voids this option.



Classroom Courses:

Students who cancel before 7 business days of the start date of the registered class will receive 100% refund. Students who cancel 7 to 5 business days will receive 50% refund, and/or have the option to re-schedule their class date for a $25.00 re-scheduling fee. Students who cancel with less then 5 business dates of the class start date will receive a school credit. There is a $25.00 re-scheduling fee for registering for a new class.