PAYMENT & REGISTRATION INSTRUCTIONS & CONTACT INFORMATION
BEST Virtual Super CE Event
Thank you for your interest in our Virtual Super CE event.
To begin registering, follow the detailed instructions listed below:
NOTE: ALL of the following steps are required to complete the BEST Virtual Super CE registration process:
- Attendee Information form: fill out the form
DO NOT CLOSE YOUR WEB PAGE,
you will then be automatically taken to the payment subtotal page.
- Payment Subtotal: On the payment subtotal page, verify all is correct,
check the “I UNDERSTAND THAT I MUST CLICK ‘CONTINUE’ AFTER COMPLETING PAYMENT”
check box and then click the “PAY NOW” button.
- Payment page: DO NOT CLOSE YOUR WEB PAGE after you have finished entering your credit card information, etc. and paying for the webinar and study materials, you must click on the “Continue” button found at the bottom left of the
online receipt page (NOT the emailed receipt). Print a copy of your receipt by clicking the Print this Page link at the top right of the page.
- Webex registration form: click on the “Register” button found at the bottom of the screen/page and then fill out the short form (First Name, Last Name, Email) to receive an email with your unique
“Join event” link at the email address you entered. DO NOT CLOSE YOUR WEB PAGE, after you hit the “Submit” button you will be taken to the
Attendee Registration form/study material download page. (If you receive an “Attention” page, click on the “Continue” button to go to the Attendee Registration
form page on our website.)
- Attendee Registration form: after completing the Attendee Registration Form, click on the “SUBMIT THIS FORM” button to file your registration with BEST for the event.
DO NOT CLOSE YOUR WEB PAGE,
you will then be automatically taken to the Continue Registration and Download Self-Study Material page. To download the study material either click on the OPEN PDF button OR
right-click the button and save the pdf file.
If you have not gone through ALL five (5) steps,
you are NOT fully registered for the webinar!
If you are unable to attend the webinar purchased, credit will be provided for next available webinar.
(CANCELLATION FEE: A $20.00 cancellation fee will apply for all refunds requested.)
Register by following the detailed instructions listed below: (It is preferable that you use a desktop computer or a laptop and an Internet Explorer browser when paying and registering.)
- After payment, a receipt will be presented which you can print for your records and you will also receive an email at the
address you provided during payment (please keep a record of the email you used to pay for the webinar).
- Check your email. The subject will be “Transaction Receipt from BROKER EDUCATIONAL SALES.”
- Within the online receipt page, click on the “Continue”
button found at the bottom left of the page to complete registration.
Attendee Registration / Download Study Material Page
Scroll down to the “Attendee Registration Form” section and do the following:
- Complete the Attendee Registration Form by typing in all the information requested in each of the boxes and check boxes, completely and accurately.
- After completing the Attendee Registration Form, click on the “SUBMIT THIS FORM” button to file your registration with BEST for the event.
DO NOT CLOSE YOUR WEB PAGE,
you will then be automatically taken to the Continue Registration and Download Self-Study Material page.
- Download the study material by either clicking on the OPEN PDF button OR
right-clicking the button, select “Save link as...” and then save the pdf file to desired location.
You should receive a total of three (3) emails:
- One from our payment processing company with a subject line of “Transaction Receipt from BROKER EDUCATIONAL SALES.”
- One from Webex, firstname.lastname@example.org, with your unique link to access the webinar.
- One from email@example.com.
REGISTRATION SUPPORT & CONTACT INFORMATION
- Assistance registering and/or general questions and information regarding the webinar, please email our Marketing Department at
firstname.lastname@example.org or call 1-800-345-5669.
- Payment questions and assistance, please email our Accounting Associate at
email@example.com or call 1-800-345-5669.
- Questions regarding CE credit, please email our Accreditation Department at
firstname.lastname@example.org or call 1-800-345-5669.
- Technical issues with Webex’s interface, please read below.
WEBEX TECHNICAL INFORMATION/SUPPORT (DAY OF WEBINAR)
- The webinar’s interface is provided by a 3rd party company called Webex and Broker Educational Sales & Training, Inc.
(BEST) DOES NOT offer any support for their interface.
- Log into the webinar at least 15-20 minutes PRIOR to the webinar’s start time to ensure that everything is working properly BEFORE the
webinar presentation begins.
(How to Join a Cisco Webex Event)
- System Test (be sure to check BEFORE the webinar start date)
- Click on the following underlined text:
Cisco Webex Network Test to begin the first round of testing.
Select how your device is connected from the list presented and then click on the “Start Testing” button.
- The above will only test your network connectivity compatibility and is NOT an in-depth test.
For a complete system test:
- “Click here to try out a real Webex online meeting/event.”
(Tests a video meeting on your device.)
- Enter your name and email address and then click on the “Join” button to proceed. If a session does not open up on your desktop,
click on the “Join from your browser” link found at the bottom of the same page.
- Click the green “Join Meeting” button to continue the test. You have passed the test if you are able to see the Webex application,
as well as the call in information.
- Do the following to end the test:
- Click on the File Menu (top left of Webex application)
- Select Leave Meeting (last option in dropdown list)
- Click on the Leave Meeting button that appears on your screen
- If you have the following issues on the day of the webinar:
- Trouble logging into the webinar (i.e. the Webex application not downloading/launching, etc.)
- Technical issues during the live presentation of the webinar (i.e. loss of video and/or sound).
- Contact Webex’s support toll-free at: 1 (408) 906-2222